Oracle Managed Services – Remote ITC
Remote IT Consultants LLC is a group of leading IT professionals based in US and India. We take pride in running Managed and Remote DBA Services with our proven best practices. We recruit the world’s top data talent with our standard procedures. The services provided are designed to help an organization lower IT costs while improving the availability and performance of the business critical applications.
Our Managed Services cover the following products from end-to-end:
Databases: Oracle, MySQL, SQL Sever, DB2, Big Data
ERP: Oracle and SAP
Identity Management:Oracle, Novell, and Sailpoint
Access Management: Oracle, CA, and IBM
| Managed Service Feature | Customer Advantage |
|---|---|
| Complete Oracle Infrastructure Support | Complete lifecycle management of Oracle Applications, right from the planning and installation phase to all the way down to Production, and on-going round the clock Production Support |
| Monitoring | Using the best monitoring tools, we monitor your applications both proactively and reactively |
| 24/7 Accessibility to the team | We run both onsite and offshore models with the best Oracle expects to cover 24×7 operations, using very matured operating procedures. Support team is just a phone away for your support |
| Primary Support Engineer | Every project is assigned a Primary Support Engineer to oversee all the support operations and liaison with Customers |